Cargill Digital ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data when you visit our website (cargilldigital.uk) or get in touch with us, and your rights under UK data protection law.

We are the data controller for the personal data we collect. If you have any questions about this policy, contact us at ross@cargilldigital.uk.

1. Who we are

Cargill Digital Scottish Borders, United Kingdom Email: ross@cargilldigital.uk

2. The information we collect

We may collect and process the following information:

• Information you give us. When you fill in our contact form, request a review, or email us, you may provide your name, email address, phone number, company name, and the contents of your message.
• Information we collect automatically. When you visit our website, we may automatically collect technical data such as your IP address, browser type and version, device information, pages visited, time spent on pages, and referral source. This is collected through cookies and similar technologies (see Section 7).
• Analytics data. We use Google Analytics to understand how visitors use our site so we can improve it. This is only activated where you have given consent via our cookie banner.

We do not knowingly collect personal data from anyone under the age of 16.

3. How we use your information

We use your personal data to:

• respond to your enquiries and provide the services you've requested;
• manage our relationship with you as a client or prospective client;
• improve our website, services and user experience;
• send you relevant information about our services, where you have agreed to receive it;
• comply with our legal and regulatory obligations.

4. Our legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Consent — for example, when you opt in to marketing communications. You can withdraw consent at any time.
• Legitimate interests — to respond to enquiries, run and improve our business and website, and keep our records accurate, provided your rights do not override those interests.
• Contract — where processing is necessary to deliver services you've engaged us for.
• Legal obligation — where we are required to process your data to comply with the law.

5. Sharing your information

We do not sell your personal data. We may share it with:

• Google (Google Analytics) — to measure and analyse website traffic and usage. Google may process this data on our behalf; see Google's privacy policy at policies.google.com/privacy;
• Trusted service providers who help us run our business and website (for example, hosting providers and email platforms), under appropriate data protection agreements;
• Professional advisers such as accountants or legal advisers where necessary;
• Authorities or regulators where we are legally required to do so.

Some providers, including Google, may process data outside the UK (for example in the United States). Where this happens, we ensure appropriate safeguards are in place (such as UK adequacy regulations, the UK Extension to the EU–US Data Privacy Framework, or Standard Contractual Clauses).

6. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy, or as required to meet legal, accounting or reporting obligations. When data is no longer needed, we securely delete or anonymise it.

7. Cookies

Our website uses cookies and similar technologies to function correctly and to help us understand how it is used. Cookies are small text files stored on your device.

We use:

• Essential cookies — required for the site to work.
• Analytics cookies — set by Google Analytics to measure and improve site performance. These are only placed where you have given consent.

We use the CookieYes consent management platform to obtain and record your cookie preferences. Non-essential cookies, including Google Analytics, are not set until you give consent via the cookie banner. You can change or withdraw your preferences at any time using the cookie settings link on our website.

For a full, up-to-date list of the specific cookies we use, please see our Cookie Policy. You can also control cookies through your browser settings, though disabling some may affect how the site works.

8. Your rights

Under UK data protection law, you have the right to:

• access the personal data we hold about you;
• rectify inaccurate or incomplete data;
• erase your data ("right to be forgotten");
• restrict or object to our processing of your data;
• data portability — to receive your data in a usable format;
• withdraw consent at any time where we rely on it.

To exercise any of these rights, email ross@cargilldigital.uk. We will respond within one month.

9. How we protect your data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. While no method of transmission over the internet is completely secure, we work to safeguard your information at all times.

10. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

12. Contact us and complaints

If you have any questions, requests or concerns about this policy or how we handle your data, contact us at ross@cargilldigital.uk.